Q1: Where can I download CMS software for my PC?
A: Click here to detail.
Q2: Where can I download Neovo Signage CMS software?
A: Neovo Signage CMS is a cloud-based CMS, no software downloading required. Please visit to register and use Neovo Signage CMS via web browsers.
Q3: How to play my content via USB drive?
A: Please create folders in your USB drive follow below rules, /agn/photo/ or /agn/video/ or agn/music/. Then press “source” on the remote control, select Media Player to setup your playlist using the files in your USB drive. For detailed settings, please refer to the User’s Manual.
Q4: How to show my web content on NSD-Series?
A: There are three ways to show web content on NSD-Series, Cloud CMS, CMS and Browser apps. For creating campaigns via Cloud CMS or CMS, please refer to the Neovo Signage and CMS user’s guide. If you only want to show a website on NSD-Series, press “source” on the remote control, select Browser and set the URL you would like to show into URL list. For detailed settings, please refer to the User’s Manual.
Q5: Can I show HTML 5 content on NSD-Series?
A: Yes, you can use the Browser app to show HTML 5-format content. Press “source” on the remote control, select Browser and set the HTML 5 campaign URL you would like to show into URL list. For detailed settings, please refer to the User’s Manual.
Q6: Can I show PDF content on NSD-Series?
A: Yes, press “source” on the remote control, select PDF Player to setup and play your PDF files from the agn/pdf folder. For detailed settings, please refer to the User’s Manual.
Q7: How can I connect NSD-Series to the network?
A: You can connect NSD-Series to network via Ethernet or using supported USB Wi-Fi dongles. For detailed network settings, please refer to the User’s Manual. Wi-Fi dongles supported: TP-LINK TL-WN725N (V3.0), TP-LINK Archer T4U (V3), D-LINK DWA-182 (D1).
Q8: Can I install my own Android apps into NSD-Series?
Q9: How do I install a third-party app?
A: You can install from a USB drive or microSD card, or download the apk file directly on the display using the included Chromium browser.
Q10: What is an apk file?
A: An installer executable format for Android. When you download Android apps from the web, they will be “.apk” files that can be installed on the QM-Series.
Q11: I have an Android app, Can I use it with NSD-Series?
A: If it support Android 5.0.1, it should generally work, but AG Neovo cannot guarantee that it will work.
Q12: I would like to develop or test an app for NSD-Series. Can I receive technical support?
Q13: Can I use an OPS device on NSD-Series?
A: 65”+ models (NSD-6501Q, 7501Q and 8601Q) support OPS Slot.
Q14: What’s the difference between Cloud CMS and CMS?
A: Cloud CMS is a cloud-based digital signage platform provided by AG Neovo, users need to register accounts online to use Cloud CMS. Please visit to register and use Neovo Signage CMS via web browsers. Built-in “CMS” app in NSD-Series needs to work with a Windows-based software “CMS”, via this CMS, users can manage devices, create and publish content to multiple NSD-Series displays in same local network. For detailed information and settings, please refer to the NSD-Series and CMS User Guide.
Q15: How to display content via the CMS app?
A: Before you can display content via CMS app, you need to setup your AG Neovo NSD-Series display to sync with the CMS software, please refer to the NSD-Series User’s Manual for detailed instructions. After syncing displays with the CMS software, press “source” on the remote control, select Custom to show content made via the CMS app.
Q16: What are the advantages of including Android into the displays?
A: An integrated design mean you can control the media player and display with one remote control. You won’t need additional equipment to publish signage campaigns and makes installation easier and clean without additional connection wires.
Q17: What does open platform mean and how is it different from regular Android?
A: The NSD-Series platform is based on Android OS but includes unique cloud-based signage platform Neovo Signage, professional-use features like a password-protected home screen that can be operated with a remote control and Custom shortcuts that allow third-party apps to be integrated into the display as if they were built-in from the factory.
Q18: What does the HTML5 browser do?
A: HTML5 allows browser-based signage, as long as the display has an available connection, there is no need to install additional software. Up to 7 web links can be assigned and scheduled.
Q19: Can I use this for purposes other than signage (meetings, security, etc.)?
A: Yes, you may use this for purposes other than signage by installing third-party apps. You can download a CMS app to view security cameras, a screen sharing app for meetings, etc.
Q20: How do I operate the display screen?
A: General operation can be performed with a remote control. You can also connect a keyboard and mouse to one of the USB ports for more accurate operation.
Q21: Can I use external memory (USB/microSD) to expand the storage capability of the display?
A: Yes, however if you are using third-party apps, they must be able to read external memory.
Q1: Where can I download CMS software for my PC?